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Terms of Service

 

WEBSITE TERMS OF SERVICE

Mind & Paw, Inc.

Last Updated: April 10, 2025

1. ACCEPTANCE OF TERMS

By accessing or using the Mind & Paw Pet Behavior website (the "Site") at www.mindandpaw.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site.

Mind & Paw Pet Behavior ("we," "us," or "our") reserves the right to modify these Terms at any time. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

2. USE OF THE SITE

2.1 Eligibility

You must be at least 18 years old to use this Site or have the permission and supervision of a parent or guardian.

2.2 License and Site Access

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. This license does not include:

  • Modifying or copying the Site materials
  • Using the Site for any commercial purpose
  • Attempting to decompile or reverse engineer any software on the Site
  • Removing any copyright or proprietary notations
  • Transferring materials to another person or "mirroring" the materials on any other server

2.3 User Conduct

When using the Site, you agree not to:

  • Use the Site in any way that violates applicable laws or regulations
  • Infringe upon our or any third party's intellectual property rights
  • Transmit any malicious code, such as viruses or malware
  • Interfere with or disrupt the Site or servers
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or track personal information of other users
  • Engage in any activity that could harm the Site or its users

3. INTELLECTUAL PROPERTY

3.1 Ownership

The Site and all of its original content, features, and functionality (including but not limited to text, graphics, videos, images, logos, and code) are owned by Mind & Paw Pet Behavior and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.

3.2 Trademarks

The Mind & Paw Pet Behavior name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Mind & Paw Pet Behavior or its affiliates. You may not use these marks without our prior written permission.

3.3 User Content

By submitting content to the Site (including but not limited to comments, feedback, or questions), you grant us a non-exclusive, perpetual, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, and distribute that content in any media.

4. THIRD-PARTY LINKS AND CONTENT

4.1 Third-Party Links

The Site may contain links to third-party websites that are not owned or controlled by Mind & Paw Pet Behavior. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

4.2 Recommendations

Any references or links to products, services, or resources do not constitute an endorsement or recommendation unless explicitly stated. We provide these links only as a convenience.

5. VETERINARY SERVICES DISCLAIMER

5.1 Not Veterinary Advice

The content on the Site is provided for general information purposes only. It is not intended to replace professional veterinary advice, diagnosis, or treatment. Always seek the advice of your veterinarian with any questions regarding your pet's health.

5.2 Educational Content

Articles, blog posts, and resources on the Site are educational in nature and should not be considered specific medical advice for your pet's condition.

5.3 Emergency Situations

In case of a pet medical emergency, immediately contact your regular veterinarian or an emergency veterinary hospital. Do not rely on website information or communication features for emergency situations.

6. PRIVACY POLICY

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://www.mindandpaw.com/docs/privacy.

7. APPOINTMENT SCHEDULING AND ONLINE PAYMENTS

7.1 Appointment Scheduling

Any appointments scheduled through the Site are subject to confirmation and availability. We reserve the right to cancel or reschedule appointments as necessary.

7.2 Payment Processing

We use industry-standard third-party payment processors for any payments made through the Site. Your use of these services is subject to the terms and conditions of those third parties.

7.3 Refunds and Cancellations

Refunds and cancellations are governed by our separate Cancellation Policy, which can be found on the Site.

8. DISCLAIMER OF WARRANTIES

8.1 "As Is" Basis

The Site is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

8.2 No Guarantees

We do not guarantee that the Site will be error-free, secure, or uninterrupted, or that any defects will be corrected.

8.3 Information Accuracy

While we strive to use reasonable efforts to include accurate and up-to-date information on the Site, we make no warranties about the accuracy, reliability, completeness, or timeliness of the content.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Mind & Paw Pet Behavior and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your access to or use of the Site.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Mind & Paw Pet Behavior and its employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Site
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your content caused damage to a third party

11. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within San Francisco County, California for the resolution of any disputes.

12. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

13. TERMINATION

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

14. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Mind & Paw Pet Behavior regarding the use of the Site, superseding any prior agreements between you and us (including, but not limited to, any prior versions of the Terms).

15. CONTACT US

If you have any questions about these Terms, please contact us at:

By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.